Forgetting one’s passwords is a normal thing if you’re the type to always sign up for different accounts online using different passwords. Without the correct login ID details, difficulty in accessing your account becomes inevitable. However, this piece is aimed at showing FedEx users how they can reset their user ID and password if they can remember them.

Whether you want to create a shipment, manage a return, manage your delivery, or track an advanced shipment, you have to login to your FedEx account with your user ID and password. But if you have forgotten it, there is no cause for alarm, as FedEx allows users to reset their user ID and password.
One of the commonest reasons for being unable to login to one’s account is having the wrong username or password, and FedEx isn’t an exception. Hence, if perhaps you’ve forgotten either your FedEx username or password, go through the outline below to learn how to reset it.
How to Reset Your FedEx Password
If you can’t remember your FedEx user ID and password, you can always reset it. Without them, you will be unable to login to your account. Follow the steps below to reset your password:
- Connect to the internet.
- Open your web browser and visit FedEx’s official website.
- On the homepage, tap on “Sign Up” or “Login.”
- On the screen, tap the “Forgot Your User ID or Password?” button.
- You will be taken to another page.
- Click “Reset Password.”
- You will be directed to another page.
- Enter your FedEx user ID.
- Tap on the “Submit” button.
- Select the mode in which you want to receive notifications. [Send an email, send a text, or call me].
- Select your preferred mode.
- A verification code will be sent to you.
- Enter the code and tap Continue.
- You will be directed to a new page to set your password.
- Enter your new password.
- Confirm your new password.
- Tap on “Submit.”
And there you have it. A screen confirming that you have successfully set your password will be shown to you.
How to Reset My FedEx User ID
If you can’t remember your FedEx user ID, you can always reset it. Without the user ID, you will be unable to login to your account. Follow the steps below to reset your password:
- Connect to the internet.
- Open your web browser and visit FedEx’s official page.
- On the homepage, tap on “Sign Up” or “Login.”
- On the screen, tap the “Forgot Your User ID or Password?” button.
- Tap on “Retrieve User ID.”
- You will be taken to another page.
- Enter the email address linked with your account.
- Click the “Submit” button.
- Then an email will be sent to the email address provided.
And there you have it. The email sent to you contains your FedEx user ID.
FAQs
How Do I Change My FedEx Username?
If you want to change your FedEx username, you can login to your account with your current FedEx user ID and password and then tap on the My Profile tab. Enter your new user ID with your current password, and then tap Submit.
How Do I Get My 9-Digit FedEx Account Number?
Check the top right corner of your invoice to get your account number. If you don’t have any invoices, you can contact FedEx. Before you can get your account number, a customer service representative will walk you through some security procedures.
Do I Need Identification to Ship with FedEx?
Before you can send any package, FedEx requires you to have a government-issued ID. You will be unable to send any package through FedEx if you do not have any forms. Identification such as a Social Security Number and other forms are allowed.
Can I Delete My FedEx Account?
Yes, you can. Log in to your account to remove your FedEx account. Tap the Remove icon next to the account number on your account. A popup window will display, requesting whether you want to remove your account.